When We Are Closed
When the surgery is closed you be given instuctions on how to contact the out of hours service, WESTCALL, where a doctor will be able to offer advice and arrange to see you if required, either at the Westcall centre within West Berkshire community hospital at Newbury, or in your own home if the doctor considers this to be more appropriate.
WESTCALL telephone number: 0118 978 7811
NHS Direct telephone number: 0845 4647
NHS Direct
In the case of urgent need when the practice is closed you can call
NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.