Opening Hours

 

When We're Open

View our Christmas opening hours

Day Monday Opens 08:00 Closes 18:30
Day Tuesday Opens 08:00 Closes 18:30
Day Wednesday Opens 08:00 Closes 18:30
Day Thursday Opens 08:00 Closes 18:30
Day Friday Opens 08:00 Closes 18:30
Day Saturday Opens CLOSED Closes CLOSED
Day Sunday Opens CLOSED Closes CLOSED

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

Saturday Opening Dates

All times listed below are for appointments only. We do not allow walk-ins. 

We are open 8am to 1pm on the following Saturdays:

  • Saturday 23rd March 2024
  • Saturday 20th April 2024
  • Saturday 18th May 2024
  • Saturday 15th June 2024
  • Saturday 13th July 2024
 

Out of Hours Service

Between 6:30pm and 8:15am Monday to Friday and all day at weekends and on Bank Holidays your call will be redirected to the NHS 111 service.

 

Dispensary Opening Hours

During practice opening hours the dispensary will be open for collection of medication between 10:00am and 12:00pm and 2:30pm and 6:00pm

The counter is closed outside of these times to allow the team to dispense medication in a safe, uninterrupted environment. If you have been to see the doctor and you have been issued a prescription for immediate use, this can be collected while you are here. 

Thank you for your understanding.

 

Evening and Weekend Appointments 

You can now access additional Primary Care Services in the evenings and at weekend.

Improved Access is a National initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 6:30pm - 8:00pm Monday-Friday, and Saturdays, Sundays and Bank Holidays. This collaboration by practices will ensure all patients have this option, but this might mean you will be offered an appointment at another practice.

Appointment types will vary – some being face-to-face, some on the phone – and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

Please Note: In order to be seen in an appointment in our “Improved Access” evening appointments at Hungerford or Kintbury/Woolton Hill, we will have to share your medical record with the Surgery that is seeing you for your appointment. Without your medical record, they may decline to see you as it could put your health at risk.

When We're Closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary. 

Pharmacists
  • Pharmacists (chemists) can provide advice and treatment for a wide variety of medical problems.
  • Many Pharmacists are open longer hours than the Surgery.
  • Pharmacists are highly trained professionals that provide advice on a wide range of problems.
  • They can be particularly helpful for advice about colds, flu, sore throats, ear ache or coughs.
  • They can also advise on regular medication and ways to stop smoking.
  • Pharmacies can offer emergency contraception.

Find your nearest pharmacy 

Urgent Treatment Centres
  • Urgent Treatment Centres (previously known as Walk-In Centres) can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment. Please call 111 or visit the NHS 111 online website

For further information on the nearest Urgent Treatment Centres, see the NHS website

Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.

We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.

For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.

NHS England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.