Reception and Enquiries

Reception and Enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Minor Illness

Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary. Many Pharmacists have a confidential area and are open till late and at weekends.

Find your nearest pharmacy:

See a Nurse

…for blood tests, vaccinations, blood pressure checks, health reviews, ECGs, Warfarin checks, family planning and sexual health advice, ear irrigation, wound management and cervical screening.

How to Request an Appointment

You can request an appointment with a doctor or clinician by using our Request an Appointment with a Clinician form. Your request will be assessed and assigned to the best person to help you with your concern.

Please ensure you check your emails regularly for our response.

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Urgent request – equipment required.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Videos to Support Colleagues and Patients

PHE have developed the following videos to encourage people with SMI to have the Covid Vaccination.

The videos have been developed by Public Health England in collaboration with Equally Well UK and NHS England, including GP professionals and Expert by Experience. They provide useful information for people with SMI to know what to expect from the vaccination process and how to prepare before their appointments. They also provide information for primary care professionals to better support people with SMI in their areas.

Equally Well UK have also produced a guide for people with a diagnosis of severe mental illness to support them with their vaccination, which can be found via their website.

Advice for patients with pre-existing conditions

Further Information

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Beareavement

Bereaved by Suicide Service

As the impact of a suicide can be so great, they provide a dedicated bereaved by suicide support service throughout Berkshire.

Website: www.victimsupport.org.uk

Telephone: 08 08 16 89 111

Email: bbs.support@victimsupport.org.uk

Cancer Screening

Why have I been referred urgently to the Hospital?

It is important to remember that even though you are getting an urgent referral, being referred to a specialist does not necessarily mean you have cancer.

Find out more information about the urgent two week wait referral system.

Cancer Support Services
Cervical Cancer
Breast Cancer
Carers

SANE

SANE provides emotional support and information to anyone affected by mental illness, including families, friends and carers.

Helpline: 0300 304 7000

Facebook: charitySANE

Twitter: @CharitySANE

Website: www.sane.org.uk

Royal Berkshire Fire and Rescue Service: People At Risk, Fire Safety Training

Royal Berkshire Fire and Rescue Service is holding free training for partner agencies. This training is a fire safety guide for all those involved in the care of adults in the community. It lays down the minimum recommendations for the protection of adults at risk from fire.

It is recognised that there are many considerations to be taken into account when planning a care package to allow someone to continue to live in the community with extra support to ensure their safety and wellbeing.

For further details or to book, please email: publichealthandwellbeing@westberks.gov.uk

Carers Helpline Berkshire

East Berkshire and Berkshire West CCG, together with Signal4Carers, are pleased to launch a Berkshire wide Freephone number on the 3rd June 2019, to support those who may be looking after someone.

Telephone: 0800 1337851

Care Choices

Information about finding care and support for adults and elderly relatives.

Website: www.carechoices.co.uk

Carer's Registration

It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available. If you are a carer please complete our form.

Website: Register a Carer

Carers Hub

Carers Trust provides a range of support and services which can be accessed via the Carers Hub.

Telephone: 0118 324 7333

Carers UK

Carers UK are here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Website: www.carersuk.org

Getting Informed

First steps to finding care and support for older people.

Website: www.gettinginformed.net

Child Health

Autism Berkshire

Our mission is to help and support anyone living with autism in Berkshire. We aim to enhance the current provision of services and support, with the purpose of improving the quality of life of people with autism and giving them maximum independence.

Telephone: 01189 594 594

Website: www.autismberkshire.org.uk

How To Calm A Crying Baby

All babes cry, some more than others. It is their way of telling you that they need comfort and care. Here are some ways you can sooth your baby.

Leaflet: How To Calm A Crying Baby

Berkshire Children, Young Peoples and Families Services

Providing care and support to children, young people and their families, Berkshire Children, Young Peoples and Families Services offers specialist children’s services, mental health and therapy.

Telephone: 0300 365 1234

Website: cypf.berkshirehealthcare.nhs.uk

No5

No5 offers confidential listening to support children and young people, and those around them, through its free counselling service for those aged 10 to 25 in the Reading area.

Telephone: 0118 901 5668

Text: 07984 357551

Facebook: no5youngpeople

Website: no5.org.uk

Email: info@no5.org.uk

National Centre for Eating Disorders

Treatment and carer support.

Telephone: 0845 838 2040

Website: www.eating-disorders.org.uk

Emotional Health Academy

The Emotional Health Academy (EHA) is West Berkshire’s early intervention emotional health service. The service opened in April 2016 and works alongside services in the public and voluntary sector, including GPs and schools, to strengthen wellbeing and resilience in West Berkshire children, young people and families. They support children and young people aged zero to 18.

Website: info.westberks.gov.uk

Guidance for Parents and Carers

Looking after a child or young person who has emotional or mental health problems can be very hard. This leaflet offer guidance on how to best support your child and there to find further advice and help with their mental health.

Leaflet: Guidance for Parents and Carers

Kooth

Your online mental wellbeing community. Free, safe and anonymous support.

Website: www.kooth.com

MindEd

MindEd is a free online e-learning resource for everyone with a duty of care for children and young people, whether this be through their work or outside it in a voluntary or charitable capacity. This could be as a counsellor, teacher or police officer or equally as an athletics or football coach or through involvement with the Scouts or Guides.

Website: www.e-lfh.org.uk

The Edge Berkshire

The Edge offers a non-judgemental and confidential service for young people up to the age of 18, who have drug or alcohol concerns, living in West Berkshire. The Edge is a really friendly environment where young people can feel relaxed and safe. The Edge is in Newbury town centre, but a worker can see young people at school, home or anywhere else they feel comfortable.

Website: www.info.westberks.gov.uk/edge

Time To Talk

Website: Time To Talk Self Referral Form

West Berkshire LSCB

The West Berkshire Local Safeguarding Children Board is there to ensure that everyone is working together towards the safety and wellbeing of children and young people. It is independently chaired and consists of senior representatives of all the principal agencies and organisations working together to safeguard and promote the welfare of children and young people in West Berkshire.

Website: www.westberkslscb.org.uk

Young Minds

They’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. They’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties.

Parents Helpline: 0808 802 5544

Website: youngminds.org.uk

West Berkshire Well Baby Clinics

All clinics are available to families regardless of registered GP practice. Due to increase in numbers attending clinic, last entry to all clinics will be 15 minutes before closing time. If you have any matters to discuss with a Health Visitor then please arrive early.

Leaflet: Well-Baby Clinics Schedule

Little Blue Book of Sunshine

Teenagers across Berkshire West are getting help and tips on dealing with mental health problems from a ‘Little Blue Book of Sunshine’.

The book, which has been commissioned by the Berkshire West Clinical Commissioning Groups, has been delivered to every secondary school in Reading, Wokingham and West Berkshire for pupils aged 14 and above to keep and refer to whenever they are feeling blue.

Mental Wellbeing - West Berks Council

West Berkshire Council have produced a parent’s guide for mental health and wellbeing, which includes sources of local support, advice and services for parents and carers of children and young people.

Leaflet: Mental Wellbeing

MyTutor

Useful tips and advice for parents to help their teens overcome body image issues, academic anxiety, peer pressure and cyberbullying.

Website: Teen Mental Health: A guide for parents

Domestic Abuse

Domestic abuse will not be tolerated!

If you are a victim of domestic abuse, help and support is available 24/7.

In an emergency: always call 999 If you can’t speak, call 999 and dial 55.
In a non-emergency: Call 101 or make a report online on our website.

Charities are ready to help

National Domestic Abuse Helpline: free, open 24 hours a day on 0808 2000 247

Victims First: www.victims-first.org.uk

More information is available on www.thamesvalley.police.uk.

Drugs and Alcohol

Mindful Alcohol Project

The Mindful Alcohol Project is a free six-session online programme for West Berkshire residents who want to explore their relationship with alcohol and develop healthy habits that promote safe and happy lives.

Website: www.cranstoun.org/mindfulalcohol

Swanswell Alcohol and Drug Recovery Service

Are you worried about your own or someone else’s alcohol and/or drug use? Swanswell can offer free, confidential help if you live in West Berkshire.

Facebook: @Cranstoun.org

Twitter: @Cranstoun_org

Telephone: 0300 003 7025

Website: www.cranstoun.org/swanswell-westberks

E-mail: wberksadmin@swanswell.org

Alcoholics Anonymous

Website: www.alcoholics-anonymous.org.uk

Addiction Support - DrugFam

Supporting family, friends and carers affected by someone else’s drug, alcohol and/or gambling misuse.

Through their range of services, which also include education and awareness, we support families to break free from the cycle of adiction and rebuild their lives. We are dedicated to what we do becasue we know it makes a difference.

Telephone: 0300 888 3853 (Lines open from 09:00 – 21:00, seven days a week).

Website: www.drugfam.co.uk

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0800 123 6600

Website: Talk online

Local drug and alcohol addiction services

Swanswell is a national alcohol and drug charity that helps people change and be happy.

Website: www.swanswell.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Elderly Care

The importance of hydration in older people

Hydration is a key component of maintaining a healthy body and it is particularly important for older people to drink enough, this is a key part of elderly care.

As well as affecting general health, dehydration can also lead to serious infections (such as urinary tract infection), make other illnesses worse or lead to physical injury as a result of a fall.

Please find resources that may be useful below:

Alzheimer's Society - Dementia Support

Find dementia support that’s right for you. If you’re affected by dementia and live in Berkshire you’re not alone.

Telephone: 0118 959 6482

Website: alzheimers.org.uk

Email: berkshire@alzheimers.org.uk

The Herbert Protocol

The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.

Website: www.ageuk.org.uk

Community Falls Prevention Team

Falls are the biggest cause of hospital admissions but there are some simple steps that you can take to reduce the risk of this happening to you.

Website: www.info.westberks.gov.uk/fallsprevention

Dementia - Directory of Services

Download a copy of the groups and activities available in the West Berkshire area.

Getting Informed

First steps to finding care and support for older people.

Website: www.gettinginformed.net

Alzheimer's Society - Side by Side

Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.

Telephone: 01189 596482

Email: sidebysideberkshire@alzheimers.org.uk

Care Choices

Website: www.carechoices.co.uk

Gardening for the Brain - Ufton Nervet

Do you or someone you care for have a diagnosis or Dementia?

Come and join for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.

Telephone: 01628 626331

Email: berkshire@alzheimers.org.uk

Gender

Gendered Intelligence

Gendered Intelligence, established in 2008, is a registered charity that exists to increase understandings of gender diversity and improve trans people’s quality of life.

Website: www.genderedintelligence.co.uk

How to find an NHS gender dysphoria clinic

Trans and non-binary people’s general health needs are the same as anyone else’s. But trans people may have specific health needs in relation to gender dysphoria.

Website: NHS – How to find an NHS gender dysphoria clinic

LGBTQ Services

Berkshire West offers a full contraception and advice service including ‘walk-in’ services and clinics.

Website: www.royalberkshire.nhs.uk/lgbt-services

Mermaids UK

Helping gender-diverse kids, young people and their families since 1995.

Website: www.mermaidsuk.org.uk

Keeping Healthy

Five Ways to Mental Wellbeing

Five steps that we can all take to improve our mental wellbeing.

Website: www.gov.uk/five-ways-to-mental-wellbeing

Sleepio - CBT for Sleep Problems

Sleepio is a useful evidence based online delivery programme for sleep problems. It is free to Thames Valley patients, and easy to use via laptop/pc.

Website: www.sleepio.com

Walking for Health Group

Want to get more active? Walking is a great way to get fit, explore what’s on your doorstep and make new friends. Join one of their short, free walks today (approx. 30 mins).

Email: walking@westberks.gov.uk

Website: info.westberks.gov.uk/wfh

Healthwatch West Berkshire

Stay in control of your health, wellbeing and get the right care for you and your family right when you need it.

Website: www.healthwatchwestberks.org.uk

Get Berkshire Active

In association with Berkshire Age UK, Get Berkshire Active offers a range of fitness and exercise activities, and support for all people.

Website: www.getberkshireactive.org

Continence Service

A local service of specialist Continence nurses and advisors who offer individuals, 18 years and over, with bladder and bowel problems assessment, treatment, advice and support.

Telephone: 01489 587436

Website: www.southernhealth.nhs.uk

Mental Health

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Mind

Information and Support for all mental health issues.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Rethink

Help, information and support for all those affected by mental illness.

Website: www.rethink.org

Little Blue Book of Sunshine

Teenagers across Berkshire West are getting help and tips on dealing with mental health problems from a ‘Little Blue Book of Sunshine’.

The book, which has been commissioned by the Berkshire West Clinical Commissioning Groups, has been delivered to every secondary school in Reading, Wokingham and West Berkshire for pupils aged 14 and above to keep and refer to whenever they are feeling blue.

BEAT Eating Disorders

BEAT Eating Disorders is a champion, guide and friend to anyone affected by eating disorders, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.

Facebook: beat.eating.disorders

Twitter: @beated

Helpline: 0808 801 0677

Youthline: 0808 801 0711 (for under 25s)

Website: www.beateatingdisorders.org.uk

Berkshire Healthcare

Discuss your mental health issues with someone locally.

Telephone: 01344 823333

Recovery in Mind

Recovery in Mind is a social enterprise set up by Angela Ryan, an ex patient, who recognised the need for a Recovery College in West Berkshire. A Recovery College runs peer-led education courses and training programmes for people who suffer with mental health problems.

Website: www.recoveryinmind.org

Berkshire Talking Therapies

Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service which helps people with these problems.

Telephone: 0300 365 2000

Website: www.talkingtherapies.berkshire.nhs.uk

Email: talkingtherapies@berkshire.nhs.uk

Heads Together

Heads Together is a mental health initiative spearheaded by The Duke and Duchess of Cambridge and The Duke of Sussex, Prince Harry, which combines a campaign to tackle stigma and change the conversation on mental health with fundraising for a series of innovative new mental health services.

Website: www.headstogether.org.uk

Time To Talk

Time to Talk (West Berkshire) provides free confidential counselling services to young people in need aged 11 to 25.

Telephone: 01635 760331

Website: t2twb.org

Email: office@t2twb.org

Mental Health Crisis Service

For those at risk of self harm.

Telephone: 0300 365 9999

National Centre for Eating Disorders

Treatment and carer support.

Telephone: 0845 838 2040

Website: www.eating-disorders.org.uk

Young Minds

We’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. We’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties.

Parents Helpline: 0808 802 5544

Website: youngminds.org.uk

Talking Therapies Berkshire

Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service which helps people with these problems.

Telephone: 0300 365 2000

Website: www.talkingtherapies.berkshire.nhs.uk

Email: talkingtherapies@berkshire.nhs.uk

NHS: Find a Local Mental Health Services

Find a Local Mental Health Services

MindEd UK

MindEd is a free educational resource on children and young people’s mental health for all adults.

Twitter: @MindEdUK

Website: www.minded.org.uk

Stress Less Talking Therapies

Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.

Website: www.talkingtherapies.berkshire.nhs.uk

Breathing Space Service

The Berkshire West Breathing Space service is a safe, welcoming and supportive space for anybody aged over 18 experiencing emotional distress and struggling to cope. Whatever the reason for you feeling distressed or in crisis – they’re there to help you.

Freephone: 0800 002 9091

Website: www.together-uk.org/projects/berkshire-west-breathing-space

Email: breathing-space@together-uk.org

Self-referral Form: www.together-uk.org/berkshire-west-breathing-space-referral

If you are signposting somebody to the service, please ensure you tell them the times of operation (5pm-11pm, Friday to Monday).

iTalk

talk is your local talking therapy service for people aged 16 and over. Our treatments are free of charge and you can self-refer without needing to see your GP.

Website: www.italk.org.uk

Email: info@italk.org.uk

Kooth

Free anonymous online chat for young people to discuss your mental health issues.

Website: kooth.com

No5

No5 offers confidential listening to support children and young people, and those around them, through its free counselling service for those aged 10 to 25 in the Reading area.

Telephone: 0118 901 5668

Text: 07984 357551

Facebook: no5youngpeople

Website: no5.org.uk

Email: info@no5.org.uk

9 Tips from Psychologists on How to Handle University Stress

University stress is no joke. From endless deadlines to dissertation preparation, it really is enough to make you self-implode. We daren’t mention any societies you join and the school-night partying (no shame). Suffice to say, you might be struggling to keep your head above water. So here are 9 tips from certified psychologists to help you get a handle on stress and anxiety at university.

Website: tutorhouse.co.uk/blog/9-tips-from-psychologists-on-how-to-handle-university-stress

Sport in Mind

The UK charity that uses sport and exercise to help aid the recovery of people experiencing mental health problems.

Website: www.sportinmind.org

Berkshire Children, Young Peoples and Families Services

Providing care and support to children, young people and their families, Berkshire Children, Young Peoples and Families Services offers specialist children’s services, mental health and therapy.

Telephone: 0300 365 1234

Website: cypf.berkshirehealthcare.nhs.uk

CALM

The Campaign Against Living Miserably (CALM) is an award-winning charity dedicated to preventing male suicide, the single biggest killer of men under the age of 45 in the UK.

Telephone: 0800 58 58 58

Facebook: theCALMzone

Twitter: @theCALMzone

Website: www.thecalmzone.net

Top Mental Health Resources For Young People

A list of Tutor House’s most rated mental health resources for you to have on hand if things start to feel a little overwhelming.

Website: tutorhouse.co.uk/blog/top-mental-health-resources-for-young-people

Emotional Health Academy

Helping children, young people and families find support for emotional well-being earlier, faster and more easily within West Berkshire.

Telephone: 01635 519018

Website: info.westberks.gov.uk

Email: emotional.health.triage@westberks.gov.uk

SANE

SANE provides emotional support and information to anyone affected by mental illness, including families, friends and carers.

Helpline: 0300 304 7000

Facebook: charitySANE

Twitter: @CharitySANE

Website: www.sane.org.uk

Minor Injuries

West Berkshire Community Hospital

Telephone: 01635 273508

Website: www.lambournsurgery.co.uk/minor-injury-service

Reading Walk-in Health Centre

Offering a range of GP’s, practice nurses, emergency care practitioners and healthcare staff with no registration or appointment needed.

Website: www.readingwalkinhealthcentre.nhs.uk

Westcall Out of Hours GP Service

If you need treatment that requires urgent attention and cannot wait until your own GP surgery is open.

Website: www.berkshirehealthcare.nhs.uk/out-of-hours-service-westcall

Learning Disabilities, Autism, and Special Educational Needs

BILD – British Institute of Learning Disabilities

They work to develop the skills and culture necessary to understand people’s needs and improve their quality of life. Their approach applies a rigorous evidence base, broad expertise and long-standing experience to find and enable both short and long-term solutions that bring about lasting change.

Website: www.bild.org.uk

Support for Families of Neurodiverse Children & Young People

Oxford Heath NHS Foundation Trust has recently launched an animation series for parents and families supporting neurodiverse children and young people.

Website: www.berkshirewestccg.nhs.uk/support-for-families-of-neurodiverse-children-young-people/

Swings and Smiles

Swings & Smiles is a place to play for children with special needs and their families. It offers a unique environment where the whole family feels supported and where they can spend quality time together. Their services include play sessions, sibling support and outreach.

Website: www.swingsandsmiles.co.uk

Mencap

Website: www.mencap.org.uk

Asperger and ASD UK Online Forum

Website: www.asd-forum.org.uk/forum

Ambitious About Autism

Their ambition is to ensure all autistic children and young people can learn, thrive and achieve and lead fulfilling lives.

Website: www.ambitiousaboutautism.org.uk

SEND Local Offer

The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.

Website: SEND – Special Education Needs and Disabilities 

Athletics for Adults with a Disability

All abilities welcome. Having access to a wide range of leisure activities and facilities is important for everyone.

No Limits will help the people they support enrich their social and life skills, as well as promoting a healthy lifestyle.

Enquire about door to door transport.

Fridays, from 13:15-14:15.

For information about prices, please contact No Limits Sports. Age ranges: 18-25, 26-49, 50+.

At Crookham Athletics Track, Thornford Road, Crookham Common, Thatcham, RG19 8ET.

Telephone: 07725 525252

Email: nigel.trumper@nolimits-sports.co.uk

Website: www.nolimits-sports.co.uk

Minor Surgery

Minor Surgery Clinic

The doctors undertake some minor surgical procedures. Please discuss any problems with one of the doctors.

Make an appointment

Practice Information

Practice Policies

Please visit our Practice Information section on the website to view our Policies and Procedures, Staff, Appointment information, and more.

Pregnancy and Maternity

Postnatal Support Group

This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again.

Telephone: 01635 760310

Email: office@home-startwb.co.uk

West Berkshire Community Breastfeeding Support

Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.

Telephone: 0118 945 6157

Email: joanne.roberts@westberks.gov.uk

Royal Berkshire NHS Foundation Trust Maternity App

In response to requests for a single source of reliable and accessible clinically validated information on pregnancy and early parenthood, Royal Berkshire Foundation Trust has launched a new ‘Mum and Baby’ app.

The app is available for download now on the App Store and Google Play.

British Pregnancy Advisory Service

If you discover that you have a pregnancy that you feel you are unable to continue with, BPAS will be here to support you to make a decision that is right for you.

Telephone: 03457 30 40 30

Website: www.bpas.org

Family Central Hub Antenatal Course

Having a baby is a special time in life, so to help support you and increase your social networks, the Central Family Hub in Thatcham have designed a new antenatal course.

Telephone: 07584271355

Email: Jo.herbert1@westberks.gov.uk

Your Pregnancy To-Do List

Stay organised throughout your pregnancy and follow the NHS ‘to-do list’ during your pregnancy.

Website: www.nhs.uk/your-pregnancy-to-do-list

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.

Website: www.nhs.uk/pregnancy/planning-your-pregnancy

Antenatal Care

Please visit the NHS website for information on calculating your due date, making antenatal appointments, and finding local maternity services.

Postnatal Care

You should have your postnatal check 6 to 8 weeks after your baby’s birth to make sure you feel well and are recovering properly.

Your GP surgery is required to offer and provide you with a postnatal check. You can request an appointment for a check yourself, especially if you have any concerns.

Website: www.nhs.uk/your-6-week-postnatal-check

Further Information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it below.

NHS Choices – Your Pregnancy & Baby Guide

Religion and Beliefs

Berkshire Healthcare Chaplaincy

Their Chaplaincy service is available to everyone, no matter your diagnosis or your faith.

Website: www.berkshirehealthcare.nhs.uk

NHS Chaplaincy Programme

The NHS Chaplaincy programme is part of NHS England’s drive to ensure good patient care and compliance with policy and legislation:

  • Compliance with the legal duties in the Equality Act 2010 – ensuring due regard to the protected characteristics on religion and belief
  • Compliance with the NHS Constitution Principle 1 of ensuring comprehensive service for all irrespective of gender, race, disability, age, religion, belief.
  • Compliance with NHS England’s business planning for 2013 – 14 ‘Putting people first’ Priority 8 in Promoting equality and reducing inequalities in health outcomes and the Five Year Forward View on Empowering Patients and Engaging Communities.

Website: www.england.nhs.uk/chaplaincy

Places of Worship

Leaflet: Places of Worship Directory

Safeguarding

a2dominion

Helps all victims of domestic abuse in West Berkshire, even if you are not currently in a relationship with your abuser.

Telephone: 0800 731 0055

Email: das@a2dominion.co.uk

Berkshire Safeguarding Adults

Adult safeguarding means protecting people in our community so they can live in safety, free from abuse and neglect.

Their vision in Berkshire is that all agencies will work together to prevent and reduce the risk of harm to adults at risk of abuse or neglect, whilst supporting individuals to maintain control over their lives and make informed choices without coercion.

Website: www.berkshiresafeguardingadults.co.uk

Berkshire West Safeguarding Children Partnership

If you are concerned about a child in West Berkshire, it is important that you talk to someone about this. Don’t ignore your concerns or delay taking action.

Telephone: 01635 503090

Email: child@westberks.gov.uk

Website: www.berkshirewestsafeguardingchildrenpartnership.org.uk

Berkshire Women’s Aid

The BWA Helpline provides information to professionals and acts as the first point of contact for survivors to access advice and information about domestic abuse, or self-refer to one of our services.

Helpline Telephone: tel:0808 801 0882

National Domestic Abuse Helpline

Free, open 24 hours a day.

Telephone: 0808 2000 247

Reducing The Risk

Website: www.reducingtherisk.org.uk

Safeguarding Adults Board

Safeguarding means looking out for and trying to protect others in our community who are vulnerable, or may be at risk of harm. If you think that someone is at risk, you need to raise an alarm. Everyone can make a difference.

Website: www.sabberkshirewest.co.uk

Safeguarding in Care Homes

Everyone has the right to live in safety, free from abuse and neglect. If you are concerned about the welfare of a vulnerable adult you should report the abuse.

Victims First

Website: www.victims-first.org.uk

Social Care

Lambourn Food Bank

Lambourn foodbank is located in the Peter Walwyn Hall every Monday from 13:30-15:30. Is there for the benefit of those suffering from financial hardship. There are also centres in Hungerford, Newbury and Thatcham.

To request a voucher or if you are in crisis and need urgent help, please call 01635 760560. This line is open from 08;30-18:30, Monday to Friday.

For enquiries contact the foodbank on:

E mail: info@westberks.foodbank.org.uk

Website: www.westberks.foodbank.org.uk

West Berks Council Adult Social Care Advice

Helping you understand your social care options.

Website: www.info.westberks.gov.uk

Stop Smoking

Smoke Free Life Berkshire

The free NHS Stop Smoking Service, serves Newbury, Thatcham, Wokingham, Reading, Theale, Mortimer, Pangbourne, Hungerford, Lambourn, Slough, Windsor, Ascot, Maidenhead and Bracknell.

Website: www.smokefreelifeberkshire.com

Find Local Stop Smoking Services

Find Local Stop Smoking Services

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.

Website: www.nhs.uk/smokefree

Sexual Health

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Website: www.fpa.org.uk

FGM Support

The Rose Centre, Reading Specialist advice and support hub for FGM survivors.

Tel: 07903 675 676

MASH

Reading Tel: 0118 937 3641
West Berkshire Tel: 01635 503 090
Wokingham Tel: 0118 908 8002

Berkshire Women’s Aid: 0118 950 4003

Oxford Rose Clinic, specialist clinic for FGM survivors: 07767 671 406

Childline: 0800 11 11

NSPCC: 0800 028 3550

Police: 999

Safe Sex Berkshire Emergency Contraception

Free Emergency Hormonal Contraception (EHC) treatment is available for females aged 13 to 24 years in chemists for five days after unprotected sex or if a contraceptive method has failed. The sooner you take action the more effective the treatment will be. If you are planning on visiting a chemist for EHC, we advise you to phone ahead to ensure the service will be available when you visit.

Website: www.safesexberkshire.nhs.uk

Find a Local Sexual Health Clinic

Safe Sex Berkshire

The home for sexual health information, support and advice in Berkshire.

Website: www.safesexberkshire.nhs.uk

Let's Talk About It

Solent NHS Trust Sexual Health provides Contraceptive & Sexual Health (C&SH) and Genito-Urinary Medicine (GUM) services across Hampshire (exc. Isle of Wight), Portsmouth and Southampton.

Website: www.letstalkaboutit.nhs.uk

The Edge West Berkshire

Chlamydia screening and general sexual health advice for under 25’s.

Telephone: 01635 582002

The Florey Walk-in Clinic

Sexual Health clinics are available at the Florey Unit of the Royal Berks Hospital.

Telephone: 0118 322 7202

Website: www.royalberkshire.nhs.uk

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice.

Telephone: 0845 122 8690

Further Information

For more information about Sexual Health topics including a contraception guide visit the NHS website.

Website: NHS Choices – Sexual Health

Weight Management

Walking for Health Group

Want to get more active? Walking is a great way to get fit, explore what’s on your doorstep and make new friends. Join one of their short, free walks today (approx. 30 mins).

Email: walking@westberks.gov.uk

Website: info.westberks.gov.uk/wfh

OneYou

Being healthier is not just about doing the right thing – it’s about making changes to fit your lifestyle and make you feel good.

Get a free personalised health score when you complete this 10 minute quiz.

Website: www.nhs.uk/better-health/how-are-you-quiz

Berkshire Healthier You: Diabetes Prevention Programme

This programme supports people at risk of developing Type 2 diabetes. They are held in a range of locations across Newbury & District, Reading and Wokingham. If there isn’t a programme running in the patient’s area at the time of referral, they will be placed on a waiting list until the next one begins or have the opportunity to attend programmes in other areas.

Website: www.preventing-diabetes.co.uk

Activity4Health Weight Management Programme: West Berkshire

The Activity4Health Programme in West Berkshire includes a free 12 week weight management programme for eligible patients who are referred in by their healthcare professional.

This is a service delivered jointly by Legacy Leisure, under the Activity4Health programme, and WW (formerly Weight Watchers). The combined delivery allows referred patients to access a holistic weight management service with a focus on behaviour and lifestyle change, diet and nutrition, and physical activity.

Referrals are to be made by an appropriate Healthcare Professional, to the leisure centre, via the referral form which can be found on the DXS.

The eligibility criteria are as follow:

  • Aged 16+ years with a BMI ≥ 30 (BMI ≥ 28 Black/Minority Ethnic origin or those with long-term conditions);
  • A resident of West Berkshire or a non-resident registered to a West Berkshire GP;
  • Those on the Severe Mental Illness (SMI) register are eligible for the service so long as the healthcare professional making the referral considers the patient’s condition to be stable and that the content of the programme is appropriate for them.

If you have any further questions about the service, please get in touch with publichealthandwellbeing@westberks.gov.uk.

Want To Get More Active?

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.

NHS: Free Fitness Videos

NHS: 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off.

Website: NHS – 12 Week Weight Loss Plan

Am I a Healthy Weight

Calculation your BMI using this NHS: BMI Calculator.

Community Services

West Berkshire Directory

Local support and activities in West Berkshire.

directory.westberks.gov.uk

Falls Prevention

Information about Falls Prevention and services provided by West Berkshire Council.

Find out more

Eat4Health

Eat4Health are offering free nutrition and healthy lifestyle sessions to learn about nutrients, portions, snacking, emotional eating and more!

Email: info@eat-4-health.co.uk

Telephone: 0118 449 2036

Website: www.eat-4-health.co.uk

Find out more

a2dominion

Helps all victims of domestic abuse in West Berkshire, even if you are not currently in a relationship with your abuser.

Find out more

Telephone: 0800 731 0055

Email: das@a2dominion.co.uk

Alzheimer's Society - Dementia Support

Find dementia support that’s right for you. If you’re affected by dementia and live in Berkshire you’re not alone.

Our specialist services will help you:

  • get tailored information and advice from our compassionate and experienced staff
  • keep your independence and improve your well-being
  • feel confident and supported knowing that someone is here for you when you need help

Get in touch today.

Tel: 0118 959 6482

Email: berkshire@alzheimers.org.uk

Website: alzheimers.org.uk

Alzheimer's Society - Side by Side

Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.

Telephone: 01189 596482

Email: sidebysideberkshire@alzheimers.org.uk

Berkshire Grandparents

Berkshire Grandparents is a safe supportive space for grandparents and close family memebers, who have little or no contact with their grandchildren due to difficult family situations. They meet on the 2nd Thursday of the Month at St Nicolas Meeting House, West Mills, Newbury.

Telephone: 07444 800 658

Email: contact@berkshiregrandparents.org

Website: www.berkshiregrandparents.org

Building Communities Together Partnership

View the February 2019 Newsletter

Dads n Kids Breakfast

Held at Thatcham Baptist Church, this is an oppurtunity for Dads, Grandads, Uncles, Male carers and Kids to have a light breakfast followed by lots of games and crafts!

Read more

Telephone: 01635 867 054 

Email: admin@thatchambaptist.org.uk

Dementia Friendly Film Screenings at the Corn Exchange

The Corn Exchange are piloting two dementia friendly film screenings this year. Dementia Friendly Screenings are designed to meet the needs of people living with dementia, their carers and families.

Website: cornexchangenew.com

Dementia Questionnaire

This questionnaire has been created to assess services available to people living with dementia in our local communities. Your answers will help us to understand how effective services are, what kind of difference they’re making, and how we can improve them.

Please download, print and complete the form and hand it in to our Reception.

Fellas

Fellas has been described as ‘a grown man’s youth group’, running every Tuesday between 12-3pm.

Read more

FGM Support

If you have had FGM/C and have health problems, you can access help at the Rose Centre, Reading.

MASH
Reading Tel: 0118 937 3641
West Berkshire Tel: 01635 503 090
Wokingham Tel: 0118 908 8002

Berkshire Women’s Aid: 0118 950 4003

Oxford Rose Clinic, specialist clinic for FGM survivors: 07767 671 406

Childline: 0800 11 11

NSPCC: 0800 028 3550

The Rose Centre, Reading Specialist advice and support hub for FGM survivors
Tel: 07903 675 676

Police: 999

www.oxfordagainstcutting.org

Fibromyalgia Support Group

Do you have fibromyalgia? If yes, join our support group:

West Berkshire Community Hospital
London Rd
Benham Hill
Thatcham RG18 3AS

From 2 – 4pm

2019 meeting dates:

4th March
1st April
10th June
1st July
7th October
2nd December

Email: westberks.fibromyalgia@gmail.com

Telephone: 07789 708072 (weekdays only 10am – 8pm)

Fibromyalgia/CFS Questionnaire

The number of young adults diagnosed with fibromyalgia (FM), a condition which causes widespread pain and fatigue and loss of productivity, is steadily rising. We wish to survey amongst local practices and the West Berkshire area.

Please download, print and complete our questionnaire and hand in to Reception.

Frontotemporal Dementia (FTD) Support

Younger People with Dementia in Berkshire are planning to offer local regional support groups for people with FTD and their families, friends and healthcare professionals, in partnership with University College London. If you live in Berkshire or any neighbouring counties and would like to join us in shaping this new initiative, please join us on 8th May 2019 from 3pm – 5pm at:

YPWD (Berks)
First Floor
Unit 9 Indigo House
Fishponds Road
Wokingham
Berks RG41 2GY

Telephone: 0118 207 2880

Email: contact@ypwd.info

Gardening for the Brain - Ufton Nervet

Do you or someone you care for have a diagnosis or Dementia?

Come and join us for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.

Read more

Telephone: 01628 626331

Email: berkshire@alzheimers.org.uk

Get Berkshire Active - Right For Me

In association with Berkshire Age UK, Get Berkshire Active offers a range of fitness and exercise activities, and support for all people.

Find out more

Learn to Play Chess

Free 10 weeks course beginning 26th March – Tuesday 15:30-16:30 at Newbury Library

Telephone: 01344 45400

Email: jonll58@btinternet.com

Lift the Baby video: New campaign launched to raise awareness of safe sleeping with babies

Players from London Irish Rugby Club have teamed up with health chiefs to launch a major video campaign aimed at cutting baby deaths. The video is the result of a year long piece of work pioneered by Berkshire West and East Berkshire CCGs and a range of health partners. Research showed that the bulk of information and support offered to new parents was aimed primarily at mothers, so the health teams wanted to develop something to reach out to new dads. Please keep an eye open for tweets about #LiftTheBaby and retweet and share as widely as possible.

Find out more

Mental Health Support Directory for Children and Young People

A wealth of information for children and young person’s emotional wellbeing and mental health support in Berkshire West.

Read more

MIND - Autism Spectrum Disorder Support

Mind have created a toolkit for mental health service to help support people on the Autism Spectrum.

Read more

Parents Mental Health Guide

Being a parent is not always an easy task, however it can be so rewarding to see your child thrive and grow. To ensure that your child has the best opportunities it is vital for you both to understand mental wellbeing and the impacts of mental health stigma.

View the Guide

Physiotherapy

Joint Pain? Muscle Pain? Trapped Nerve? Why not see an Extended Scope Physiotherapist?!

Telephone: 01635 868006

Website: www.corebodyclinic.co.uk

Speak to a receptionist

Postnatal Depression Support Group

Did you know that 1 in 8 women face depression and anxiety symptoms during pregnancy and up to 2 years after having a baby? You are not alone! This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again. See below for more information and to register for the group.

Newbury- Tuesdays 10.30-12.30pm
Thatcham- Thursdays 10.30-12.30pm

Telephone: 01635 760310

email: office@home-startwb.co.uk

Provided by Home Start, support and friendship for families in West Berkshire.

seAp

seAp is an independent charity that provides free independent and confidential advocacy services. They provide independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services.

Website: www.seap.org.uk

Sport In Mind - Berkshire West

The UK charity that uses sport and exercise to help aid the recovery of people experiencing mental health problems.

Website: www.sportinmind.org

Berkshire West Timetable of Sessions

Stress Less Talking Therapies

Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.

Website: www.talkingtherapies.berkshire.nhs.uk

Thatcham Support Group

A new and informal support group for anyone having or had treatment for any cancer and their family, friends and carers.

Meetings every Thursday from 10.30am – 11.30am at Parish Hall, Thatcham.

Find out more

Telephone: Aileen 07702 289473 or Jane 07887 525058

West Berkshire Community Breastfeeding Support

Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.

Telephone: 0118 945 6157

Email: joanne.roberts@westberks.gov.uk

Drop-in Schedule

West Berkshire Therapy Centre

Working in conjunction with the West Berkshire Therapy Centre we are proud to present to you the opportunity to use this wonderful facility for up to 7 sessions free of charge, including your introductory assessment session. After that it is asked that a voluntary donation is made on each visit. It is a great way to get fit, stay fit and meet new friends. If you would like to find out more please take a look at the website below or contact Charlie.

Telephone: 07599 261272

Email: Alain.wilkes@ypwd.info

May 2019 Activity Schedule

West Berkshire Vision for 2016

The West Berkshire Council is developing its local plan and Vision for 2036.

There is currently a consultation on what this Vision of our area will look like in 2036 and it will influence the plans and direction of travel of policies for the council, which will impact on us as local GPs, our population and of course those of us who live in the area.

Read more

Young People

Little Blue Book of Sunshine

Teenagers across Berkshire West are getting help and tips on dealing with mental health problems from a ‘Little Blue Book of Sunshine’.

The book, which has been commissioned by the Berkshire West Clinical Commissioning Groups, has been delivered to every secondary school in Reading, Wokingham and West Berkshire for pupils aged 14 and above to keep and refer to whenever they are feeling blue.

Kooth

Your online mental wellbeing community. Free, safe and anonymous support.

Website: www.kooth.com

Time To Talk

Young Minds

They’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. They’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties.

Parents Helpline: 0808 802 5544

Website: youngminds.org.uk

Autism Berkshire

Our mission is to help and support anyone living with autism in Berkshire. We aim to enhance the current provision of services and support, with the purpose of improving the quality of life of people with autism and giving them maximum independence.

Telephone: 01189 594 594

Website: www.autismberkshire.org.uk

Berkshire Children, Young Peoples and Families Services

Providing care and support to children, young people and their families, Berkshire Children, Young Peoples and Families Services offers specialist children’s services, mental health and therapy.

Telephone: 0300 365 1234

Website: cypf.berkshirehealthcare.nhs.uk

Emotional Health Academy

The Emotional Health Academy (EHA) is West Berkshire’s early intervention emotional health service. The service opened in April 2016 and works alongside services in the public and voluntary sector, including GPs and schools, to strengthen wellbeing and resilience in West Berkshire children, young people and families. They support children and young people aged zero to 18.

Website: info.westberks.gov.uk

Guidance for Parents and Carers

Looking after a child or young person who has emotional or mental health problems can be very hard. This leaflet offer guidance on how to best support your child and there to find further advice and help with their mental health.

Leaflet: Guidance for Parents and Carers

MindEd

MindEd is a free online e-learning resource for everyone with a duty of care for children and young people, whether this be through their work or outside it in a voluntary or charitable capacity. This could be as a counsellor, teacher or police officer or equally as an athletics or football coach or through involvement with the Scouts or Guides.

Website: www.e-lfh.org.uk

National Centre for Eating Disorders

Treatment and carer support.

Telephone: 0845 838 2040

Website: www.eating-disorders.org.uk

No5

No5 offers confidential listening to support children and young people, and those around them, through its free counselling service for those aged 10 to 25 in the Reading area.

Telephone: 0118 901 5668

Text: 07984 357551

Facebook: no5youngpeople

Website: no5.org.uk

Email: info@no5.org.uk

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

More than one condition?

If you have several long term conditions we can synchronise your review appointments so that you make a minimum number of visits to the surgery.

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration Office