Reception and Enquiries
Reception and Enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Chicken Pox
- Headaches
- Hay fever
- Sepsis
- Burns and scalds
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
London Rd
Benham Hill
Thatcham RG18 3AS
Tel: 01635 273300
Open 8am – 10pm, 7 days a week
Swindon NHS Health Centre
1st Floor
1 Islington Street
Swindon SN1 2DQ
Tel: 01793 641655
Open 8am – 6.30pm, Mon – Fri
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Minor Illness
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary. Many Pharmacists have a confidential area and are open till late and at weekends.
Find your nearest pharmacy:
See a Nurse
…for blood tests, vaccinations, blood pressure checks, health reviews, ECGs, Warfarin checks, family planning and sexual health advice, ear irrigation, wound management and cervical screening.
Get help for any health problem
No more waiting on the phone to get a GP appointment! Tell us your problem or question and we’ll get back to you within 3 working hours – online, phone or face to face.
COVID-19 Support Room
COVID-19 Support Room
If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Urgent request – equipment required.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
Keeping Active
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Videos to Support Colleagues and Patients
PHE have developed the following videos to encourage people with SMI to have the Covid Vaccination.
- Getting the COVID-19 vaccine: Personal experience guide for people with severe mental illness, Part 1.
- Getting the COVID-19 vaccine: Personal experience guide for people with severe mental illness, Part 2.
The videos have been developed by Public Health England in collaboration with Equally Well UK and NHS England, including GP professionals and Expert by Experience. They provide useful information for people with SMI to know what to expect from the vaccination process and how to prepare before their appointments. They also provide information for primary care professionals to better support people with SMI in their areas.
Equally Well UK have also produced a guide for people with a diagnosis of severe mental illness to support them with their vaccination, which can be found via their website.
Advice for patients with pre-existing conditions
- Macmillan – Cancer and coronavirus
- Asthma UK – What to do if you have asthma
- Blood Cancer UK – Information for people affected by blood cancer
- Diabetes UK – Coronavirus and diabetes
- Kidney Care UK – Guidance for patients with kidney disease
Further Information
-
- Guide for parents on which NHS service to use
- Advice for parents during Coronavirus
- Common Medicines to Stop on Sick Days
- West Berkshire Council Community Support Hub
- Safer travel guidance for passengers/face covering exemptions
- Local Coronavirus Information and Support
- Long-term effects of Covid-19
Advice for Vulnerable Patients
- Guidance on shielding and protecting extremely vulnerable people
- How to get support for extremely critical vulnerable person
- Advice for people at higher risk – those who are 70 or older, are pregnant or have a condition that increases the risks from coronavirus.
- Pregnancy advice
- Domestic Abuse – How to Get Help
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Bereaved by Suicide Service
As the impact of a suicide can be so great, they provide a dedicated bereaved by suicide support service throughout Berkshire.
Website: www.victimsupport.org.uk
Telephone: 08 08 16 89 111
Why have I been referred urgently to the Hospital?
It is important to remember that even though you are getting an urgent referral, being referred to a specialist does not necessarily mean you have cancer.
Find out more information about the urgent two week wait referral system.
Cervical Cancer Screening
A cervical screening test (previously known as a smear test) is a method of detecting abnormal cells on the cervix.
Breast Cancer Screening
About 1 in 8 women in the UK are diagnosed with breast cancer during their lifetime. Breast screening aims to find breast cancers early.
Berkshire Care Services Directory 2019/20
The independent guide to care and support in Berkshire.
State of Caring Survey 2019
The State of Caring Survey is the UK’s most comprehensive research into the lives and experience of carers. Last year it was completed by over 7000 carers.
We need your evidence to push carers up the agenda for policy makers and to campaign for recognition and change. In the next year we want to bring your voice and experience to the heart of decisions.
Carer's Registration
It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available. If you are a carer please complete our form.
Care Choices
Information about finding care and support for adults and elderly relatives.
Carers Hub
Carers Trust provides a range of support and services which can be accessed via the Carers Hub – funded by Reading Borough Council, West Berkshire Council, North & West Reading CCG, South Reading CCG and Newbury & District CCG.
Telephone: 0118 324 7333
Carers UK
Carers UK are here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
West Berkshire LSCB
The West Berkshire Local Safeguarding Children Board is there to ensure that everyone is working together towards the safety and wellbeing of children and young people. It is independently chaired and consists of senior representatives of all the principal agencies and organisations working together to safeguard and promote the welfare of children and young people in West Berkshire.
Website: www.westberkslscb.org.uk
Mental Health problems in Children and Young People
Looking after a child or young person who has emotional or mental health problems can be very hard. This leaflet offer guidance on how to best support your child and there to find further advice and help with their mental health.
West Berkshire Well Baby Clinics
All clinics are available to families regardless of registered GP practice. Due to increase in numbers attending clinic, last entry to all clinics will be 15 minutes before closing time. If you have any matters to discuss with a Health Visitor then please arrive early.
Mental Wellbeing - West Berks Council
West Berkshire Council have produced a parent’s guide for mental health and wellbeing, which includes sources of local support, advice and services for parents and carers of children and young people.
The Berkshire Child Health App
A new app has been created with advice on a wide range of common childhood illnesses.
Slapped Cheek Syndrome
Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.
Fever in Children
A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.
Chicken Pox
Chickenpox is a mild and common childhood illness that most children catch at some point.
Hand Foot and Mouth Disease
Hand, foot and mouth disease is a viral infection that can affect young children.
MyTutor
Useful tips and advice for parents to help their teens overcome body image issues, academic anxiety, peer pressure and cyberbullying.
Headlice
Head lice are tiny insects that live in human hair. They’re particularly common in children.
Further information
From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions
Speech and Language Clinic
The Speech & Language Therapy Department of West Berkshire Community Hospital will be running drop in centres. Find out more
Child Sepsis Leaflet
Sepsis is a life-threatening condition and needs emergency treatment, usually in hospital. The symptoms of sepsis may be vague and not specific. If your child is unwell with either a fever or very low temperature (or has had a fever in the last 24 hours), just ask: Could it be sepsis?
This leaflet has been produced in collaboration with The UK Sepsis Trust. This is a UK charity that is committed to raising awareness of sepsis and improving the care patients with sepsis receive.
MMR Vaccine
All Children in the UK are usually offered the MMR vaccine at 12 months and again at 3 years and 4 months, which means they would be fully protected against these diseases by the time they start primary school.
If your child is not up to date with their MMR Vaccines it is not too late to get this done! Read More…
East Berkshire: 01753 636 759
West Berkshire: 0118 920 7575
Health Visitor Clinics
Health visitors continue to monitor children under school age. All clinics are now held at the North Thatcham Children’s Centre, Park Lane Thatcham.
This is NOT a drop in service. Please call the Health Visitor Duty Line on 0300 303 3944 to book an appointment. The Duty Line is open 09:00 – 16:30 Monday to Friday.
The Edge Berkshire
The Edge offers a non-judgemental and confidential service for young people up to the age of 18, who have drug or alcohol concerns, living in West Berkshire. The Edge is a really friendly environment where young people can feel relaxed and safe. The Edge is in Newbury town centre, but a worker can see young people at school, home or anywhere else they feel comfortable.
Website: http://info.westberks.gov.uk/edge
Equipment Required Due to Covid-19
Games and Activities
During this uncertain time, it is important that we take a break and do something fun. Here are some ideas for activities that you and your family may like to try!
Emoji Bingo
Gloop Recipe
How to make a windmill
How to make bubble mixture
Moon Sand
Origami Cat
Steps Challenge
Week 3 Activity Ideas
SEND Local Offer
The Local Offer sets out provision which is available for children and young people with Special Educational Needs and Disabilities (SEND), aged 0 to 25, including education, health and social care services.
Know This Isn't Love Campaign - 19th February 2019 to 1st March 2019
The Office of the Police and Crime Commissioner is launching a campaign on 19th February 2019 to raise awareness of coercive control. It will be launched under the branding of Victims First. Victims First supports victims and witnesses of crime across the Thames Valley and is managed by the OPCC.
The campaign, ‘Know this isn’t Love’ aims to raise awareness of the signs of coercive, controlling and abusive behaviours in relationships so that people who are experiencing it, identify with it and potentially seek help. Anyone who is concerned they may be experiencing this can contact Victims First for support.
Website: www.victims-first.co.uk
Telephone: 0300 1234 148
You can find further information about coercive control in the PDF below.
Domestic abuse will not be tolerated!
If you are a victim of domestic abuse, help and support is available 24/7.
In an emergency: always call 999 If you can’t speak, call 999 and dial 55.
In a non-emergency: Call 101 or make a report online on our website.
Charities are ready to help
National Domestic Abuse Helpline: free, open 24 hours a day on 0808 2000 247
Victims First: www.victims-first.org.uk
More information is available on www.thamesvalley.police.uk.
Mindful Alcohol Project
Are you worried that you are drinking too much?
The Mindful Alcohol Project is a free six-session online programme for West Berkshire residents who want to explore their relationship with alcohol and develop healthy habits that promote safe and happy lives.
Website: www.cranstoun.org/mindfulalcohol
The Edge Berkshire
The Edge offers a non-judgemental and confidential service for young people up to the age of 18, who have drug or alcohol concerns, living in West Berkshire. The Edge is a really friendly environment where young people can feel relaxed and safe. The Edge is in Newbury town centre, but a worker can see young people at school, home or anywhere else they feel comfortable.
Website: http://info.westberks.gov.uk/edge
Addiction Support - DrugFam
Supporting family, friends and carers affected by someone else’s drug, alcohol and/or gambling misuse.
Through their range of services, which also include education and awareness, we support families to break free from the cycle of adiction and rebuild their lives. We are dedicated to what we do becasue we know it makes a difference.
Telephone: 0300 888 3853 (Lines open from 09:00 – 21:00, seven days a week).
Website: www.drugfam.co.uk
One You Drinks Tracker - Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Local drug and alcohol addiction services
Swanswell is a national alcohol and drug charity that helps people change and be happy.
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Further information
For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs
The importance of hydration in older people
Hydration is a key component of maintaining a healthy body and it is particularly important for older people to drink enough, this is a key part of elderly care.
As well as affecting general health, dehydration can also lead to serious infections (such as urinary tract infection), make other illnesses worse or lead to physical injury as a result of a fall.
Please find resources that may be useful below:
Contact: Jennie Leleux, Berkshire West CCG, Infection Prevention and Control Nurse, Email: jennie.leleux1@nhs.net
For advice in care homes please contact Hannah Trotman, Berkshire West CCG, Prescribing Support Dietitian, h.trotman@nhs.net
Alzheimer's Society - Dementia Support
Find dementia support that’s right for you. If you’re affected by dementia and live in Berkshire you’re not alone.
Our specialist services will help you:
- get tailored information and advice from our compassionate and experienced staff
- keep your independence and improve your well-being
- feel confident and supported knowing that someone is here for you when you need help
Get in touch today.
Tel: 0118 959 6482
Email: berkshire@alzheimers.org.uk
Website: alzheimers.org.uk
The Herbert Protocol
The Herbert Protocol is a national scheme that encourages carers, family and friends to provide and put together useful information, which can then be used in the event of a vulnerable person going missing.
Dementia Friendly Film Screenings at the Corn Exchange
As part of our dementia friendly screening programme, on Monday 1 July at 11.00am we are screening a classic favourite On the Town.
This is a Dementia Friendly screening, designed to meet the needs of people living with dementia along with their families and carers.
With lights left on low and the sound reduced, there is also a short comfort break in the middle of the film and audiences can feel free to move around throughout – or sing along to any musical numbers! – should they wish to.
Below is further information about the screening and a short trailer for the film.
https://cornexchangenew.com/event/on-the-town-u
You can also find out more about the screening programme together with further listings here.
Couch to 5K
Taking up running can seem like a scary prospect, especially if you feel out of shape or unfit.
NHS Couch to 5K will help you gradually work up towards running 5km in just 9 weeks.
Act FAST - advice for Stroke
Face – has their face fallen on one side? Can they smile?
Arms – can they raise both arms and keep them there?
Speech – is their speech slurred?
Time to call 999 if you see any one of these signs
Other stroke symptoms people should be aware of include:
- Sudden loss of vision or blurred vision in one or both eyes
- Sudden weakness or numbness on one side of the body
- Sudden memory loss or confusion
- Sudden dizziness, unsteadiness or a sudden fall, especially with any of the other symptoms
Stroke is a medical emergency. The public is being urged to take the above symptoms seriously and call 999 without delay if they notice any one of them in themselves or others, even if you are unsure.
Get Active
No matter how much you do, physical activity is good for your body and mind. Adults should aim to be active every day. Some is good – more is better still.
Website: www.nhs.uk/better-health/get-active
Physiotherapy
Joint Pain? Muscle Pain? Trapped Nerve? Why not see an Extended Scope Physiotherapist!
Telephone: 01635 868006
Website: www.corebodyclinic.co.uk
First Contact Physiotherapy
First Contact Physiotherapists (FCPs) are advanced practitioners working within primary care with extensive expertise in the clinical assessment, diagnosis and management of musculoskeletal (MSK) conditions. FCPs see patients with (suspected or diagnosed) MSK conditions as the first point of contact, instead of a GP, and can be accessed directly by contacting the practice’s reception.
To find out more visit the Chartered Society of Physiotherapy website
Podiatry
Podiatry Clinics are now held at the surgery and West Berkshire Community Hospital (by appointment).
Website: berkshirehealthcare.nhs.uk
Sleepio - CBT for Sleep problems delivered free and online
Sleepio is a useful evidence based online delivery programme for sleep problems. It is free to Thames Valley patients, and easy to use via laptop/pc.
Website: sleepio.com
Continence Service
A local service of specialist Continence nurses and advisors who offer individuals, 18 years and over, with bladder and bowel problems assessment, treatment, advice and support.
Telephone: 01489 587436
Website: www.southernhealth.nhs.uk
Gov.uk Physical activity guidelines: infographics
Infographics explaining the physical activity needed for general health benefits for all age groups, disabled adults, pregnant women and women after childbirth:
Fitness Studio exercise videos
Take your pick from 24 instructor-led videos across our aerobics exercise, strength and resistance, and pilates and yoga categories:
Get Berkshire Active
Get Berkshire Active have created a page to make it easier for you to access lots of useful material to support you:
- Being Active at home
- Looking after your mental wellbeing
- Working From Home
www.getberkshireactive.org – Active at Home
Well Woman Checks
Cervical smears for the early detection of cancer and also instruction in the examination of the breasts are carried out by the practice nurse.
Healthwatch West Berkshire
Stay in control of your health, wellbeing and get the right care for you and your family right when you need it.
Berkshire Health Care
Advice, support, assessment, treatment and therapies to support adults who have diagnosed learning disabilities.
Memories Cafe
Come along to the new Memories Café at Winchcombe Place. This is open to anyone who has dementia or their family members and carers and all are welcome to enjoy coffee and cake in a friendly and relaxed setting.
Postnatal Support Group
This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again.
Telephone: 01635 760310
Email: office@home-startwb.co.uk
West Berkshire Community Breastfeeding Support
Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.
Telephone: 0118 945 6157
Royal Berkshire NHS Foundation Trust Maternity App
In response to requests for a single source of reliable and accessible clinically validated information on pregnancy and early parenthood, Royal Berkshire Foundation Trust has launched a new ‘Mum and Baby’ app.
The app is available for download now on the App Store and Google Play.
Local Maternity Services
Royal Berks - Maternity Information
A library of information leaflets on pregnancy, tests and scans, labour and childbirth and more.
Planning your Pregnancy
If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy.
Antenatal Care
Postnatal Care
Further information
Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide
Mental Wellbeing - West Berks Council
West Berkshire Council have produced a parent’s guide for mental health and wellbeing, which includes sources of local support, advice and services for parents and carers of children and young people.
Samaritans
If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.
Further information
For more information about mental health, ways to cope with it and more visit
Little Blue Book of Sunshine
Teenagers across Berkshire West are getting help and tips on dealing with mental health problems from a ‘Little Blue Book of Sunshine’.
The book, which has been commissioned by the Berkshire West Clinical Commissioning Groups, has been delivered to every secondary school in Reading, Wokingham and West Berkshire for pupils aged 14 and above to keep and refer to whenever they are feeling blue.
Dementia - Directory of Services
Download a copy of the groups and activities available in the West Berkshire area
BEAT
National charity for eating disorders and support
Telephone: 0845 634 1414 (over 25’s)
0845 634 7650 (under 25’s)
Text message support: 07786 201 820
Recovery in Mind
Recovery in Mind is a social enterprise set up by Angela Ryan, an ex patient, who recognised the need for a Recovery College in West Berkshire. A Recovery College runs peer-led education courses and training programmes for people who suffer with mental health problems.
Website: www.recoveryinmind2016.com
Berkshire Talking Therapies
Problems such as anxiety, depression, stress and phobias are very common. Talking Therapies is a friendly and approachable service which helps people with these problems.
Telephone: 0300 365 2000
British Pregnancy Advisory Service
If you discover that you have a pregnancy that you feel you are unable to continue with, BPAS will be here to support you to make a decision that is right for you.
Telephone: 03457 30 40 30
Website: www.bpas.org
East-West-Kids-Connect
East-West Kids-Connect was setup in 1995 by founder Mike Sarson to benefit the mental health and well-being of children, young people, and families through training in meditation and mindfulness techniques.
Website: www.eastwestkidsconnect.org.uk
Emotional Wellbeing Berkshire
Your guide to local mental health services.
Heads Together
Heads Together is a mental health initiative spearheaded by The Duke and Duchess of Cambridge and The Duke of Sussex, Prince Harry, which combines a campaign to tackle stigma and change the conversation on mental health with fundraising for a series of innovative new mental health services.
Website: www.headstogether.org.uk
Time To Talk
National Centre for Eating Disorders
Treatment and carer support.
Telephone: 0845 838 2040
Website: www.eating-disorders.org.uk
Stress Less Workshops
Run by Talking Therapies Berkshire, the NEW Stress Less workshops will help your patients to understand stress, how it can affect them and learn techniques to help them manage their stress effectively.
The Little Blue Book of Sunshine
Life can be tough. If school is pants, you’re trying to figure out who you are and parents are stressing you out… then why wouldn’t you feel down on the world? But that’s rubbish if it means you feel bad about yourself, lose confidence or can’t bounce back. The Little Blue Book Of Sunshine explains some of the things you can do right now to feel better, or who to turn to if things feel too much
Website: www.thelittlebluebookofsunshine
Young Minds
We’re leading the fight for a future where all young minds are supported and empowered, whatever the challenges. We’re here to make sure they get the best possible mental health support and have the resilience to overcome life’s difficulties.
Parents Helpline: 0808 802 5544
Website: youngminds.org.uk
Open for Hope - improving mental health and wellbeing across Berkshire
A volunteer led group whose aims are to combat isolation, loneliness and improve mental wellbeing. Held at:
Memorial Hall
Tudor Court
Brownsfield Road
Thatcham
RG18 3HB
from 1.00pm – 4.00pm on Tuesdays.
Contact Jackie Wilkinson, Coordinator, on 07391194102 or sec.wbiln@gmail.com
Emotional Wellbeing West Berkshire
A guide to local Mental Health Services.
Check out the online hub of information for more useful support, guidance, apps and more.
Talking Therapies Berkshire
Are you feeling low? Anxious? Or stressed? You may benefit from support from Talking Therapies – a free NHS service supporting adults 17+ in Berkshire suffering from a variety of difficulties including stress, sleep difficulties, low mood and worry.
Talking Therapies are able to offer 1:1 support via telephone or video consultation as well as pre-recorded group sessions – Stress Less and Wellness groups and online support.
Visit their website talkingtherapies.berkshirehealthcare.nhs.uk or call 0300 365 2000 to arrange your first appointment.
Memories Cafe
Come along to the new Memories Café at Winchcombe Place. This is open to anyone who has dementia or their family members and carers and all are welcome to enjoy coffee and cake in a friendly and relaxed setting.
Breathing Space Service (mental health crisis offering short term crisis support)
The Berkshire West Breathing Space service is a safe, welcoming and supportive space for anybody aged over 18 experiencing emotional distress and struggling to cope. Whatever the reason for you feeling distressed or in crisis – they’re there to help you.
Freephone: 0800 002 9091
Website: www.together-uk.org/projects/berkshire-west-breathing-space
Email: breathing-space@together-uk.org
Self-referral Form: www.together-uk.org/berkshire-west-breathing-space-referral
If you are signposting somebody to the service, please ensure you tell them the times of operation (5pm-11pm, Friday to Monday).
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
No5
No5 offers confidential listening to support children and young people, and those around them, through its free counselling service for those aged 10 to 25 in the Reading area.
Telephone: 0118 901 5668
Text: 07984 357551
Facebook: no5youngpeople
Website: no5.org.uk
Email: info@no5.org.uk
Time to Talk (West Berkshire)
Time to Talk (West Berkshire) provides free confidential counselling services to young people in need aged 11 to 25.
Telephone: 01635 760331
Website: t2twb.org
Email: office@t2twb.org
BEAT Eating Disorders
BEAT Eating Disorders is a champion, guide and friend to anyone affected by eating disorders, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.
Helpline: 0808 801 0677
Youthline: 0808 801 0711 (for under 25s)
Facebook: beat.eating.disorders
Twitter: @beated
Website: www.beateatingdisorders.org.uk
Sport in Mind
Sport in Mind® is the independent Berkshire mental health sports charity formed in Reading in 2011 to use sport and physical activity to help aid the recovery of people experiencing mental health problems and encourage individuals to move their lives forward in a positive direction.
Telephone or Text: 07341 267740
Website: sportinmind.org
Email: info@sportinmind.org
Berkshire Children, Young Peoples and Families Services
Providing care and support to children, young people and their families, Berkshire Children, Young Peoples and Families Services offers specialist children’s services, mental health and therapy.
Telephone: 0300 365 1234
Website: cypf.berkshirehealthcare.nhs.uk
Sport in Mind Berkshire West
Sport in Mind is an independent Berkshire mental health sports charity (unaffiliated to Mind) founded in 2011. Its aim is to use sport and physical activity to help aid the recovery of people experiencing a wide range of mental health problems by promoting mental wellbeing, improving physical health and combating social isolation.
CALM
The Campaign Against Living Miserably (CALM) is an award-winning charity dedicated to preventing male suicide, the single biggest killer of men under the age of 45 in the UK.
Telephone: 0800 58 58 58
Facebook: theCALMzone
Twitter: @theCALMzone
Website: www.thecalmzone.net
Emotional Health Academy
Helping children, young people and families find support for emotional well-being earlier, faster and more easily within West Berkshire.
Telephone: 01635 519018
Website: info.westberks.gov.uk
MindEd UK
MindEd is a free educational resource on children and young people’s mental health for all adults.
Twitter: @MindEdUK
Website: www.minded.org.uk
SANE
SANE provides emotional support and information to anyone affected by mental illness, including families, friends and carers.
Helpline: 0300 304 7000
Facebook: charitySANE
Twitter: @CharitySANE
Website: www.sane.org.uk
Time To Talk
Guidance for Parents and Carers
Looking after a child or young person who has emotional or mental health problems can be very hard. This leaflet offer guidance on how to best support your child and there to find further advice and help with their mental health.
Reading Walk-in Health Centre
Offering a range of GP’s, practice nurses, emergency care practitioners and healthcare staff with no registration or appointment needed.
Westcall Out of Hours GP Service
If you need treatment that requires urgent attention and cannot wait until your own GP surgery is open.
Minor Surgery Clinic
The doctors undertake some minor surgical procedures. Please discuss any problems with one of the doctors.
Your Health Matters January 16 2020
This month’s article is about having a healthy and happy start to 2020 with information on the NHS campaign to protect ‘at risk’ groups from flu and signposting people to a wide range of health and care services available.
Berkshire West Patient Update Sept 2019
Welcome to the first edition of the Berkshire Newsletter – the newsletter for Patient Participation Groups in the Berkshire West area. This issue includes information about events in the area, as well as help for hidden carers.
Your Health Matters June 13 2019
Help to combat the misery of loneliness – ‘Many ways to achieve community cohesion through volunteering, friendship events and free information resources’.
Your Health Matters - May 16 2019
Check out the new West Berkshire Directory – the free on line guide has information, advice and support that’s available across the district for adults, families and children. West Berkshire – a great to place to live with great amenities. Do you know whats on offer for you and your family?
Your Health Matters - January 17 2019
Sign up for Race for Life – men too. People are being encouraged to sign up for Cancer Research’s Race for Life – which will be open to men for the first time this year.
Your Health Matters - April 18 2019
It’s time to take action on screening – ‘tests are very quick and east and our health care staff are very experienced in carrying them our and putting people at ease’.
Your Health Matters - February 28 2019
How you can help improve healthcare – West Berkshire Patient Panel is just one group looking for ideas to make experience in GP surgeries and hospitals better.
Safe Sex Berkshire
The home for sexual health information, support and advice in Berkshire.
Website: www.safesexberkshire.nhs.uk
The Edge West Berkshire
Chlamydia screening and general sexual health advice for under 25’s.
The Florey walk-in clinic
Sexual Health clinics are available at the Florey Unit of the Royal Berks Hospital.
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Sexual Health Help Line
The Family Planning Association Sexual health help line can give you confidential information and advice
Further information
For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health
Lambourn Food Bank
Lambourn foodbank is located in the Peter Walwyn Hall every Monday from 1.30-3.30pm. Is there for the benefit of those suffering from financial hardship. There are also centres in Hungerford, Newbury and Thatcham.
To request a voucher or if you are in crisis and need urgent help, please call 01635 760560 This line is open from 8.30-6.30 Monday to Friday.
For enquiries contact the foodbank on:
E mail: info@westberks.foodbank.org.uk
Website: http://westberks.foodbank.org.uk/
West Berks Council Social Care Advice
Helping you understand your social care options. Find out more
Smoke Free Life Berkshire
The free NHS Stop Smoking Service, serves Newbury, Thatcham, Wokingham, Reading, Theale, Mortimer, Pangbourne, Hungerford, Lambourn, Slough, Windsor, Ascot, Maidenhead and Bracknell.
Further information
For more information about the benefits of stopping smoking, top tips and more visit
Personality Disorder Training across the Thames Valley
Please find information attached about an offer for free general practice based personality disorder training across the Thames Valley. The training aims to improve the practice team’s confidence when working with patients with complex emotional issues and is for all staff; clinical, managerial, administrative and reception.
Applications are open until 1 July for 1 x 4 hour of 2 x 2 hour training sessions. The application form can be found here.
Contact: robin.schafer@nhs.net
Royal Berkshire Fire and Rescue Service: People At Risk, fire safety training
Royal Berkshire Fire and Rescue Service is holding free training for partner agencies. This training is a fire safety guide for all those involved in the care of adults in the community. It lays down the minimum recommendations for the protection of adults at risk from fire.
It is recognised that there are many considerations to be taken into account when planning a care package to allow someone to continue to live in the community with extra support to ensure their safety and wellbeing.
The dates are: 10am on 23 September and 2pm on 26 September for 1.5 hours. The training will be held the Council Chamber, West Berkshire Council, Newbury.
For further details or to book email: publichealthandwellbeing@westberks.gov.uk
Eat4Health
The free weight management program serving West Berkshire.
Free Eat4Health courses are now running in West Berkshire. Find out more and self-refer on their website.
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Want to get more active
Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more.
Get started on the nhs 12 Week Weight Loss Plan
The plan is designed to help you lose weight and keep it off.
Am I a Healthy Weight
Calculation your BMI using this NHS Choices Tools
Further information
For more information about the benefits of losing weight, top tips and more visit
Falls Prevention
Information about Falls Prevention and services provided by West Berkshire Council.
Eat4Health
Eat4Health are offering free nutrition and healthy lifestyle sessions to learn about nutrients, portions, snacking, emotional eating and more!
Email: info@eat-4-health.co.uk
Telephone: 0118 449 2036
Website: www.eat-4-health.co.uk
a2dominion
Helps all victims of domestic abuse in West Berkshire, even if you are not currently in a relationship with your abuser.
Telephone: 0800 731 0055
Email: das@a2dominion.co.uk
Alzheimer's Society - Dementia Support
Find dementia support that’s right for you. If you’re affected by dementia and live in Berkshire you’re not alone.
Our specialist services will help you:
- get tailored information and advice from our compassionate and experienced staff
- keep your independence and improve your well-being
- feel confident and supported knowing that someone is here for you when you need help
Get in touch today.
Tel: 0118 959 6482
Email: berkshire@alzheimers.org.uk
Website: alzheimers.org.uk
Alzheimer's Society - Side by Side
Whether you’re a movie buff or a morning jogger, our Side by Side service is here to help you keep on doing the things you love – and try new things too.
Telephone: 01189 596482
Berkshire Grandparents
Berkshire Grandparents is a safe supportive space for grandparents and close family memebers, who have little or no contact with their grandchildren due to difficult family situations. They meet on the 2nd Thursday of the Month at St Nicolas Meeting House, West Mills, Newbury.
Telephone: 07444 800 658
Email: contact@berkshiregrandparents.org
Website: www.berkshiregrandparents.org
Building Communities Together Partnership
Citizens Advice West Berkshire
How to get free help and advice from Citizens Advice West Berkshire
Dads n Kids Breakfast
Held at Thatcham Baptist Church, this is an oppurtunity for Dads, Grandads, Uncles, Male carers and Kids to have a light breakfast followed by lots of games and crafts!
Telephone: 01635 867 054
Email: admin@thatchambaptist.org.uk
Dementia Friendly Film Screenings at the Corn Exchange
The Corn Exchange are piloting two dementia friendly film screenings this year. Dementia Friendly Screenings are designed to meet the needs of people living with dementia, their carers and families.
Website: cornexchangenew.com
Dementia Questionnaire
This questionnaire has been created to assess services available to people living with dementia in our local communities. Your answers will help us to understand how effective services are, what kind of difference they’re making, and how we can improve them.
Please download, print and complete the form and hand it in to our Reception.
Fellas
Fellas has been described as ‘a grown man’s youth group’, running every Tuesday between 12-3pm.
FGM Support
If you have had FGM/C and have health problems, you can access help at the Rose Centre, Reading.
MASH
Reading Tel: 0118 937 3641
West Berkshire Tel: 01635 503 090
Wokingham Tel: 0118 908 8002
Berkshire Women’s Aid: 0118 950 4003
Oxford Rose Clinic, specialist clinic for FGM survivors: 07767 671 406
Childline: 0800 11 11
NSPCC: 0800 028 3550
The Rose Centre, Reading Specialist advice and support hub for FGM survivors
Tel: 07903 675 676
Police: 999
Fibromyalgia Support Group
Do you have fibromyalgia? If yes, join our support group:
West Berkshire Community Hospital
London Rd
Benham Hill
Thatcham RG18 3AS
From 2 – 4pm
2019 meeting dates:
4th March
1st April
10th June
1st July
7th October
2nd December
Email: westberks.fibromyalgia@gmail.com
Telephone: 07789 708072 (weekdays only 10am – 8pm)
Fibromyalgia/CFS Questionnaire
The number of young adults diagnosed with fibromyalgia (FM), a condition which causes widespread pain and fatigue and loss of productivity, is steadily rising. We wish to survey amongst local practices and the West Berkshire area.
Please download, print and complete our questionnaire and hand in to Reception.
Frontotemporal Dementia (FTD) Support
Younger People with Dementia in Berkshire are planning to offer local regional support groups for people with FTD and their families, friends and healthcare professionals, in partnership with University College London. If you live in Berkshire or any neighbouring counties and would like to join us in shaping this new initiative, please join us on 8th May 2019 from 3pm – 5pm at:
YPWD (Berks)
First Floor
Unit 9 Indigo House
Fishponds Road
Wokingham
Berks RG41 2GY
Telephone: 0118 207 2880
Email: contact@ypwd.info
Gardening for the Brain - Ufton Nervet
Do you or someone you care for have a diagnosis or Dementia?
Come and join us for some gardening and nature related activities. Gardening for the Brain is for people with dementia and their carers enabling them to express themselves, have fun and socialise with others in a similar situation.
Telephone: 01628 626331
Email: berkshire@alzheimers.org.uk
Get Berkshire Active - Right For Me
In association with Berkshire Age UK, Get Berkshire Active offers a range of fitness and exercise activities, and support for all people.
Learn to Play Chess
Free 10 weeks course beginning 26th March – Tuesday 15:30-16:30 at Newbury Library
Telephone: 01344 45400
Email: jonll58@btinternet.com
Lift the Baby video: New campaign launched to raise awareness of safe sleeping with babies
Players from London Irish Rugby Club have teamed up with health chiefs to launch a major video campaign aimed at cutting baby deaths. The video is the result of a year long piece of work pioneered by Berkshire West and East Berkshire CCGs and a range of health partners. Research showed that the bulk of information and support offered to new parents was aimed primarily at mothers, so the health teams wanted to develop something to reach out to new dads. Please keep an eye open for tweets about #LiftTheBaby and retweet and share as widely as possible.
Mental Health Support Directory for Children and Young People
A wealth of information for children and young person’s emotional wellbeing and mental health support in Berkshire West.
MIND - Autism Spectrum Disorder Support
Mind have created a toolkit for mental health service to help support people on the Autism Spectrum.
Parents Mental Health Guide
Being a parent is not always an easy task, however it can be so rewarding to see your child thrive and grow. To ensure that your child has the best opportunities it is vital for you both to understand mental wellbeing and the impacts of mental health stigma.
Physiotherapy
Joint Pain? Muscle Pain? Trapped Nerve? Why not see an Extended Scope Physiotherapist?!
Telephone: 01635 868006
Website: www.corebodyclinic.co.uk
Postnatal Depression Support Group
Did you know that 1 in 8 women face depression and anxiety symptoms during pregnancy and up to 2 years after having a baby? You are not alone! This group is for mothers to connect with other mothers for support. The group provides information, support and tools to make you feel like you again. See below for more information and to register for the group.
Newbury- Tuesdays 10.30-12.30pm
Thatcham- Thursdays 10.30-12.30pm
Telephone: 01635 760310
email: office@home-startwb.co.uk
Provided by Home Start, support and friendship for families in West Berkshire.
seAp
seAp is an independent charity that provides free independent and confidential advocacy services. They provide independent advocacy services to help resolve issues or concerns you may have about your health and wellbeing or your health and social care services.
Website: www.seap.org.uk
Services in Berkshire
Sport In Mind - Berkshire West
The UK charity that uses sport and exercise to help aid the recovery of people experiencing mental health problems.
Website: www.sportinmind.org
Stress Less Talking Therapies
Stress Less Workshops are a four session weekly evening class. The workshops will empower you to manage your feelings of stress and become your own therapist.
Thatcham Support Group
A new and informal support group for anyone having or had treatment for any cancer and their family, friends and carers.
Meetings every Thursday from 10.30am – 11.30am at Parish Hall, Thatcham.
Telephone: Aileen 07702 289473 or Jane 07887 525058
West Berkshire Community Breastfeeding Support
Breast Feeding Drop in’s in West Berkshire – we welcome fully or partly breast feeding mothers. Referrals can be made antenatally and postnatally from
your midwife or health visitor, or call us directly yourself.
Telephone: 0118 945 6157
West Berkshire Therapy Centre
Working in conjunction with the West Berkshire Therapy Centre we are proud to present to you the opportunity to use this wonderful facility for up to 7 sessions free of charge, including your introductory assessment session. After that it is asked that a voluntary donation is made on each visit. It is a great way to get fit, stay fit and meet new friends. If you would like to find out more please take a look at the website below or contact Charlie.
Telephone: 07599 261272
Email: Alain.wilkes@ypwd.info
West Berkshire Vision for 2016
The West Berkshire Council is developing its local plan and Vision for 2036.
There is currently a consultation on what this Vision of our area will look like in 2036 and it will influence the plans and direction of travel of policies for the council, which will impact on us as local GPs, our population and of course those of us who live in the area.
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
More than one condition?
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Lambourn Pharmacy
The Broadway, Lambourn 01488 714646 - Boots
125 High St, Hungerford 01488 682860 - Boots
50-51 Market Place, Wantage 01235 765227 - Cleggs Pharmacy
Unit 3, Kings Walk, Limborough Road, Wantage 01235 763046 - Lloyds Pharmacy
New Health Centre, Mably Way, Grove, Wantage 01235 763028 - View more local pharmacies
